Privacy Policy

Effective Date: October 25, 2024

At Fyloads, we are committed to protecting your privacy and ensuring that your personal information is handled responsibly. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our website and make a purchase.

1. Information We Collect

When you visit our website or make a purchase, we may collect the following types of information:

  • Personal Information: This includes your name, email address, phone number, shipping address, and payment information. We collect this information when you create an account, place an order, or contact us for support.
  • Non-Personal Information: We may also collect non-personal information, such as your IP address, browser type, and browsing behavior on our website. This information helps us improve our services and user experience.

2. How We Use Your Information

We may use the information we collect for various purposes, including:

  • Processing Orders: To process and fulfill your orders and communicate with you about your order status.
  • Customer Service: To respond to your inquiries and provide customer support.
  • Marketing Communications: To send you promotional emails, newsletters, and updates about our products and services. You can opt out of receiving marketing communications at any time.
  • Website Improvement: To analyze website usage and improve our products, services, and user experience.

3. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:

  • Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you (e.g., payment processors, shipping companies). These third parties are required to keep your information confidential and only use it for the purposes we specify.
  • Legal Compliance: We may disclose your information when required by law or to comply with legal processes.

4. Data Security

We implement a variety of security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.

5. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your experience. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your web browser (if you allow). You can choose to disable cookies through your browser settings; however, this may affect your ability to use certain features of our website.

6. Your Rights

You have the right to:

  • Access and Update Your Information: You can access and update your personal information by logging into your account or contacting us directly.
  • Opt-Out: You can opt out of marketing communications by following the unsubscribe instructions included in our emails or by contacting us.
  • Request Deletion: You may request the deletion of your personal information, subject to certain exceptions.

7. Children’s Privacy

Our website is not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page, with an updated effective date. We encourage you to review this Privacy Policy periodically for any changes.

9. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us at:

  • Phone: (361) 576-9034

    Address: 1202 Mallette St #APT 2302 Victoria, Texas(TX), 77904

    Email: info@fyloads.com